Frequently asked questions

MedBooks is an Indian online bookshop for medical and nursing education. We stock textbooks, practical record books, procedure manuals, exam notes, solved question papers, drug guides and dictionaries for ANM, GNM, B.Sc Nursing, Post Basic B.Sc Nursing and M.Sc Nursing, all matched to the Indian Nursing Council (INC) syllabus.

Every book is tagged with the course and the year it is taught. Open Books by course, choose ANM, GNM, B.Sc Nursing, Post Basic or M.Sc, then your year, and you will see only the titles prescribed for it. You can also browse by subject — anatomy and physiology, nursing foundations, medical-surgical, community health, child health, mental health, midwifery, pharmacology and more.

Yes. Every book is genuine publisher stock sourced from publishers and their authorised distributors — never photocopies, scans or gray-market prints. The publisher and edition are shown on each product page.

No. You can check out as a guest with just your name, email, phone number and delivery address. An account is optional and lets you see past orders, save addresses and leave reviews.

Yes. Bulk and institutional orders are welcome. Contact us with the titles and quantities and we will confirm stock across every title and quote shipping before you pay.

Yes. MedBooks delivers to every PIN code in India that our courier partner Delhivery services — metros, district towns and rural PIN codes alike. The checkout confirms your PIN code as you type it and tells you immediately if the address can be reached.

A flat ₹49 per order anywhere in India, shown at checkout before you pay. Shipping is charged once per order, not per book, so ordering a full year's set costs the same to deliver as a single title.

Orders are packed and handed to the courier within 1–2 working days. Delivery is usually 2–4 working days to metro cities (Delhi NCR, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad) and 4–7 working days to the rest of India.

You get an email with a Delhivery waybill (AWB) number as soon as the parcel is booked, plus emails when it is packed, on its way, out for delivery and delivered. You can follow it any time on the Track Order page using your order number.

UPI, debit and credit cards, netbanking and wallets through Razorpay, plus cash on delivery on eligible orders. Printed books are exempt from GST in India, so the price you see is the price you pay.

Yes, on orders up to ₹2,000 to PIN codes where the courier collects cash. A convenience fee is added at checkout — it is what Delhivery charges us to collect cash at your PIN code, so it varies a little by location and order value, and is always shown before you pay. Most delivery agents also accept UPI at the door. Paying online has no extra charge.

Payments are handled entirely by Razorpay, a PCI-DSS compliant Indian payment gateway. MedBooks never sees or stores your card, UPI or bank details — only a payment reference and whether it succeeded.

The payment is refunded automatically and you are told on screen and by email. One payment can only ever create one order, so you never need to pay again. Refunds reach the original payment method in 5–7 working days.

Books that arrive damaged, are the wrong title or edition, or have a printing defect are replaced or refunded within 7 days of delivery, with free pickup from your address. Because books are printed goods we cannot accept change-of-mind returns, so please check the course, year and edition on the listing before ordering.

Write to us with the title and your course — most titles are restocked within days and we will tell you the expected date. If a book you ordered goes out of stock after payment, we email you within one working day and you can cancel for a full refund.

Email support@medbooks.in or use the contact form. We reply within one working day, Monday to Saturday.